Responsible Gaming at bjee — Your Safety Comes First
bjee is committed to providing a safe, fair, and enjoyable gaming environment for every player in Bangladesh. Our responsible gaming tools put you in control.
Our Responsible Gaming Commitments
bjee provides a comprehensive set of tools and policies designed to keep gaming fun, affordable, and in your control at all times.
Deposit Limits
Set daily, weekly, or monthly deposit caps so you always stay within your budget.
Time-Out
Take a short break from the platform for 24 hours, 7 days, or 30 days with a single request to support.
Self-Exclusion
Permanently or temporarily close your account if you feel gaming is causing harm. We act immediately on all requests.
24/7 Support
Our support team is available around the clock to assist with any responsible gaming concern or account query.
Minor Protection
bjee strictly enforces 21+ age verification and has zero tolerance for underage account access or play.
Activity Monitoring
bjee's systems review play patterns and can flag accounts for responsible gaming checks when unusual activity is detected.
Responsible Gaming Tools Available on bjee
Every registered bjee player in Bangladesh has access to the following practical tools designed to help maintain healthy play habits.
Deposit Limit Controls
bjee allows you to set a maximum deposit limit on your account on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits can be made until the period resets. Lowering your deposit limit takes effect immediately. Raising a deposit limit is subject to a mandatory 7-day cooling-off period before the increase takes effect — this deliberate delay is designed to prevent impulsive decisions during a losing streak or difficult moment. To set or adjust your deposit limit, contact bjee customer support via the in-app chat or by emailing [email protected].
Time-Out Feature
If you feel you need a short break from the bjee platform, you can request a time-out for a defined period: 24 hours, 7 days, or 30 days. During a time-out, your bjee account is temporarily suspended — you cannot log in, place bets, or make deposits. Any bets placed before the time-out begins will be settled normally. At the end of the time-out period, your account is automatically reactivated. Time-out requests are processed immediately on receipt by the bjee support team. To request a time-out, contact bjee support at [email protected].
Self-Exclusion
Self-exclusion is available for players who feel that gambling has become or is becoming a problem. A self-exclusion results in your bjee account being fully closed for a minimum period of six months, with the option to extend up to five years or on a permanent basis. During the self-exclusion period, bjee will take all reasonable steps to prevent the excluded player from registering a new account or accessing the platform. Self-exclusion cannot be reversed during the mandatory exclusion period. To initiate self-exclusion, contact bjee support immediately — we will action your request without delay.
Loss Limit & Spend Tracking
bjee provides players with the ability to review their complete gaming history, including total amounts deposited, total bets placed, net wins and losses, and session duration records. Reviewing your gaming history regularly is a healthy habit that helps you stay aware of how much time and money you spend on the platform. In addition to history review, players can request a loss limit — a cap on the total amount they are willing to lose within a defined period. Contact bjee support to set up a loss limit or to access a full account activity report.
Warning Signs of Problem Gambling
Gambling should always be a form of entertainment — never a way to generate income or escape personal difficulties. The following signs may indicate that gambling is becoming a problem:
- Spending more money than you can afford to lose, or borrowing money to fund gambling activity.
- Feeling anxious, irritable, or restless when you are not gambling, or when you try to cut down.
- Chasing losses — continuing to play in an attempt to recover money you have already lost.
- Gambling for longer than intended or being unable to stop once you have started a session.
- Neglecting work, family responsibilities, or daily commitments because of time spent gambling.
- Lying to family members or close friends about how much time or money you spend on gaming.
- Using gambling as a way to escape stress, depression, financial worries, or other personal difficulties.
bjee's Commitment to Responsible Gaming
At bjee, responsible gaming is not a compliance checkbox — it is a core part of how we operate. We believe that gambling should be a form of leisure and entertainment, and that every player in Bangladesh deserves to enjoy the bjee platform without experiencing financial or emotional harm. For this reason, bjee has built responsible gaming principles into the design of the platform itself, not as an afterthought.
bjee strictly enforces a minimum age of 21 years across the entire platform. All new account registrations require age verification before full access is granted. bjee will not knowingly allow a person under the age of 21 to register, deposit, or place bets on the platform. If bjee has reason to believe an account is operated by a minor, that account will be suspended immediately pending investigation, and any funds held will be retained pending outcome.
bjee's responsible gaming framework includes staff training on how to identify and respond to signs of problem gambling, automated monitoring of player activity to detect unusual patterns, and proactive outreach to players whose activity raises concern. Where bjee identifies a player who may be at risk, our team will reach out to offer support, information about available tools, and guidance on seeking professional help if needed.
bjee also recognises that responsible gaming extends beyond the individual player. Parents and guardians should be aware that bjee is an adult gaming platform and should take appropriate steps to prevent minors in their household from accessing the bjee app or website. This includes enabling parental controls on shared devices and ensuring that bjee account login credentials are not accessible to children.
Get Help — You Are Not Alone
If you believe you or someone you know may have a gambling problem, please reach out. Help is available — taking the first step is always the hardest, and bjee is here to support you through it.
Contact bjee Support
bjee customer support is available 24/7 to handle all responsible gaming requests, including deposit limit adjustments, time-out requests, and self-exclusion. Contact us via the in-app chat or email [email protected] (plain text — not a clickable link). Please state clearly that your request relates to responsible gaming so our team can prioritise it. All responsible gaming requests are treated confidentially and with sensitivity.
Review Your Gaming History
Every bjee account includes a full transaction and betting history that you can review at any time. Regularly checking your activity is one of the simplest responsible gaming habits you can build. If you notice that your spending or time on bjee is increasing in ways that concern you, contact support straight away — we would rather hear from you early than after a problem has developed.
Seek Professional Help
If you feel that your gambling has moved beyond the point where our platform tools can help, please seek professional support from a qualified counsellor or mental health professional in your area. Talking to someone you trust — a family member, a friend, or a professional — is a positive and courageous step. bjee is a gaming platform and not a substitute for professional gambling addiction treatment or mental health support. Your wellbeing matters far more than any game.
Play Safely — Enjoy bjee Responsibly
Gambling is entertainment. Set your limits, know when to stop, and enjoy the bjee experience safely. Our FAQ has quick answers to all your account and gaming questions.